Effective Date: June 15, 2026
Salon West (“Salon West,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide through our website and services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect personal information when you:
- Submit a contact form
- Request information about our services
- Schedule an appointment
- Subscribe to communications
- Contact us by phone, email, or text message
Information we may collect includes:
- Name
- Email address
- Phone number
- Appointment information
- Any information you voluntarily provide through forms or communications
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Send appointment confirmations and reminders
- Respond to inquiries and customer service requests
- Communicate regarding salon services
- Send promotions, special offers, and salon updates
- Improve our website and customer experience
- Maintain business records
Text Messaging Communications
If you provide your mobile phone number, you may receive text messages from Salon West related to appointments, reminders, promotions, and customer service communications.
Message and data rates may apply. Message frequency may vary.
You may opt out of receiving text messages at any time by replying STOP or UNSUBSCRIBE. For assistance, reply HELP.
Information Sharing
We respect your privacy and do not sell, rent, or share your personal information with third parties for their marketing purposes.
We collect phone numbers and email addresses to communicate with clients regarding appointments, confirmations, salon services, promotions, and other communications related to Salon West.
We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.
Information may be shared only with trusted service providers that assist us in operating our business, such as appointment scheduling software, payment processing providers, website hosting services, and communication platforms. These providers are required to maintain the confidentiality and security of your information and may use it only to provide services on our behalf.
We may also disclose information when required by law or when necessary to protect our legal rights, property, or safety.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
Third-Party Services
We may use third-party providers to support our business operations, including appointment scheduling, communications, payment processing, website hosting, and analytics.
These providers may have access to information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security standards.
Your Choices
You may:
- Opt out of marketing emails by following the unsubscribe instructions included in those communications
- Opt out of text messages by replying STOP or UNSUBSCRIBE
- Contact us to update or correct your information
- Request information regarding the personal information we maintain about you
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Salon West
3140 Coffey Lane, Suite A
Santa Rosa, CA 95403
Phone: (707) 481-3885
Website: https://salonwestnow.com